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Privacy policy

Last updated date: Jan 30, 2024

Proxyman LLC (“us”, “we”, or “our”) operates the https://proxyman.io website (hereinafter referred to as the “Service”).

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from https://proxyman.io/terms-of-use.

macOS, Windows, Linux Version

The types of data we DO NOT obtain

  • Name and contact details (e.g name, address, phone numbers, day of birth, National ID, etc);
  • Account details (e.g. username, password);
  • Payment information (such as bank account information, receipts, transactions);
  • HTTP/HTTPS Requests and Response content (e.g. URL, Host, Domain, Status Code, Headers, Body, etc);
  • Private information in your devices (e.g. Your data on Download, Desktop, Applications, MAC Address, etc);

Users do not have to register to use Proxyman. Thus, all users are anonymous to us. We do not hold personally identifiable information to identify users.

Regarding the Proxyman Root Certificate, it is a self-signed certificate that is generated in your local machine. Thus, all requests and responses are captured and stored on your computer and Proxyman does not have access to your data.

What’s in your machine, it’s in your machine.

The types of data we obtain and how we use them

  • Email address;
  • License key;
  • Device name;
  • Generic analytic data from AppCenter: e.g. Device model, Session Duration, OS Name and Version, How many times a particular tool is used, etc
  • Crash Report;

Note 1: All diagnostics and usage data is collected anonymously and kept in aggregate with no personally-identifying information.

You can opt-out of sharing this data by going to App Setting -> Privacy -> Uncheck "Share analytics with Proxyman" or "Share crashed reports with Proxyman".

Note 2: Email, License Key and Device name are collected if only you activate with a Proxyman license key. We use the email address to send you the license key, payment receipt, and your device name to help you manage devices associated with your current license at License Manager. We only manage the license due-date to notify users when the license is expired. Thus, your license is not auto-renewed and you are not auto-charged.

iOS Version

The types of data we DO NOT obtain

  • Name and contact details (such as name, address, or phone numbers);
  • Account details (such as username, password, or how often you have used Proxyman);
  • Payment information (such as bank account information, receipts, transactions);
  • HTTP/HTTPS Requests and Responses content (e.g. URL, Host, Domain, Status Code, Headers, Body, etc);
  • Private information in your devices (Such as device models);

The types of data we use and how we use them

  • Device name (iOS 15 or earlier); On iOS 16 or later, the Real Device Name is hidden by the iOS. Proxyman only collects generic device models, such as iPhone, iPad, etc

Proxyman needs the device name to generate a self-signed Root Certificate. It's useful to distinguish with other certificates. It also indicates that the self-signed root certificates are uniquely generated on the user's device, not reused or pre-generated.

We do not send your device's name to Proxyman server or any third-parties. It only uses in the app, no remote servers involved.

What is the VPN on Proxyman for iOS?

Proxyman VPN is a local VPN on user's devices. It does not connect or send any data to any remote VPN Server. The purpose of Proxyman VPN is that it can capture all traffic from user's devices and proxies to Proxyman Local Man-In-The-Middle Server (It is bundled in the Network Extension, and it operates at localhost:9494) and display HTTP/HTTPS Request or Response content on the main app to end-users.

Please note that these data do not share anywhere (Include third parties and Proxyman remote servers). All are securely stores in a local sqilte3 database, which is in the Shared Group Container in your iOS devices. As soon as the user deletes the app or click on the "Clear" button in the main view. The data is wiped out on the user's devices.

Not all HTTPS Traffic that goes through VPN is MitM-ed. Only particular domains that users would like to debug are decrypted by Proxyman. It enables end-users can view the HTTP/HTTPS Request and Response in plain text.

There are no remote servers are involved and your data always remains private to end-users. What's your iOS devices, it's in your iOS devices.

Service Providers

We employ third-party companies to facilitate our Service, to perform Service-related services, or to assist us in analyzing how our Service is used.

The following companies have access to your Personal Data only to perform the tasks on our behalf and are obligated not to disclose or use it for any other purpose.

I. Analytics

We use these following third-party to detect, prevent and address technical issues, and provide analysis of feature-related information so that we can improve the Service

1/ Simple Analytic:

Simple Analytic is a web analytics service offered by Google that tracks and reports website traffic. We use Simple Analytic to gather website statistical data to analyze how our users use the website, such as which pages are visited, and the paths taken by visitors to our website as they move from page to page.

Simple Analytics is committed to protecting the privacy of its users, and it has a comprehensive Privacy Policy in place to ensure that user data is handled in accordance with applicable laws and regulations. Their Privacy Policy outlines how Simple Analytics collects, uses, and stores user data, and the measures it takes to protect user privacy.

When collecting data, Simple Analytics follows the principle of data minimization, which means it only collects the data necessary for its services and only keeps it for as long as necessary. It does not collect any personal data, such as name, address, or email address, and does not sell or share user data with third parties.

For more information on the privacy practices of Simple Analytic, please visit the Privacy Policy.

To understand what Simple Analytic collects, check out their What we collect page.

2/ Visual Studio App Center (macOS, iOS):

We use App Center to help improve Proxyman’s stability and performance by sending the crash report if Proxyman is terminated unexpectedly. Other diagnostics and usage data is collected anonymously and kept in aggregate with no personally-identifying information.

You can opt-out of sharing this data by going to System Preferences -> Privacy -> Uncheck "Share analytics with Proxyman" or "Share crashed reports with Proxyman".

For more information on the privacy practices of Visual Studio App Center, please visit the Visual Studio App Center Privacy & Terms web page: https://docs.microsoft.com/en-us/appcenter/gdpr/your-data

3/ Sentry (Windows & Linux):

Sentry is a developer-first error tracking and performance monitoring platform that helps us to improve Proxyman for Windows’s stability and performance by sending the crash report if Proxyman for Windows is terminated unexpectedly.

You can opt-out of sharing this data by going to App Setting -> Privacy -> Uncheck "Share analytics with Proxyman" or "Share crashed reports with Proxyman".

For more information on the privacy practices of Sentry, please visit the Privacy & Terms web page: https://sentry.io/privacy/

II. Payment

We use Paddle payment system for our checkout process and help us to prevent fraud or flag suspicious transactions. Based on our agreement with Paddle, Paddle is not allowed to use users’ information for their own purposes and may only transfer this information to third parties where required by law, or where such third parties process information on Paddle’s behalf.

Paddle is registered as a data controller with the UK Information Commissioner’s Office. Their data protection reference number is ZA152280.

For more information on the privacy practices of Paddle, please visit the Paddle Privacy & Terms web page: https://paddle.com/privacy/ and https://paddle.com/gdpr/.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at support@proxyman.io