Fulfillment Policy

Last updated date: Dec 9, 2024

Fulfillment Policies for Proxyman

Refund Policy

  • We offer a 7-day money-back guarantee for all Proxyman licenses.
  • Refunds are processed within 5-7 business days of the request.
  • To request a refund, contact our support team at support@proxyman.io with your order details.

Delivery Policy

  • Proxyman is a digital product. Upon successful purchase, you will receive an email with download instructions and your license key.
  • Delivery is instant for digital products.
  • Your license is valid forever and includes one year of updates. There are no recurring charges or auto-renewals - you can choose to renew manually after one year to continue receiving updates.

Return Policy

  • As Proxyman is a digital product, traditional returns do not apply. If you experience technical issues, please contact our support team for assistance before requesting a refund.

Cancellation Policy

  • For one-time purchases, cancellations are handled through our refund policy within the first 7 days of purchase.
  • Since Proxyman licenses are one-time purchases with no auto-renewal, no subscription cancellation is needed.
  • If you purchased through an authorized reseller, please contact them directly for cancellation requests.
  • For special circumstances or bulk license purchases, contact support@proxyman.io to discuss cancellation options.